The Student Success Center (SSC) on my campus was a peculiar collection of resources. There was the campus testing center, where students took various standardized exams, and next to that the Office of Disability Services. In the remaining suite of offices were the staff who made up the advising side of the SSC. These advising staff worked with a variety of student populations, including the incoming first-year students, the students who were on academic probation, and those who had been admitted conditionally; they also organized the tutoring and supplemental instruction resources.

Ted Lasso’s Playbook for Higher Education Hiring Practices
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has not only taught us that football is life; it reminds us that leadership can make a significant difference in sport and