Prior to the COVID-19 pandemic, institutions of higher education had started to rely heavily on digital tools to supplement the services they offered their at-promise students—that is, students from historically minoritized or low-income backgrounds (formerly referred to as “at-risk”). Texting platforms had gained popularity as a means to disseminate information and send reminders; websites had grown in significance as repositories of information and key tools for recruitment and student service provision; and learning management systems had assumed key roles in supporting students’ navigation through coursework and campus services.
Distinguishing Your University with Teaching Excellence
Colleges and universities do many things to distinguish themselves with excellence, from chasing rankings to highlighting Fulbright research to touting their alumni. But one rarely used tool is to distinguish