Editor’s Note: This article is the second installment of a three-part series on conversations about course ratings. Last month explored how to frame a discussion with a faculty member who receives average ratings semester after semester.
This second scenario may be the most challenging for department chairs. It’s the conversation that needs to occur with a faculty member whose end-of-course ratings are low.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students