When students arrive at their computers – or their phone screens - for the first day of their online courses, no faculty are physically present to guide them through the syllabus, course expectations, or finding their way around in the class.It’s often a make-or-break moment for online students – either they open the virtual door to find directional signs and intuitive next steps, or they plunge into a pool of chaotic clicks that result in directionless drifting.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students