When you’re the one in charge, it’s not always easy to get an honest, unvarnished look at what’s really happening within your organization. People try to put their best foot forward, tell you what they think you want to hear, or come with agendas. You can become so far removed from the end-user that it gets increasingly difficult to know if you’re meeting their needs.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students