In Part I of this article I offered aspiring leaders in higher education three pointers about how not to approach leadership. In this installment I focus on what leaders should do, providing four suggestions for novice leaders who want to have a positive impact on their institutions. I hope you find these lessons encouraging and engaging as you seek to excel in your leadership positions.

Expertise, Credentials, and the Value of the University
It seems we can’t trust our own credentials or those that we provide to our students. Or perhaps it would be better to say that we have so much confidence


