Having a Compassionate Conversation with a Burned-Out Colleague

Credit: iStock.com/Jacob Wackerhausen
If you’ve read these pages in the past three years, you’ve seen me write a lot about burnout and its impact on faculty well-being and institutional culture. The World Health Organization (2019) defines burnout as “a syndrome resulting from chronic workplace stress that has not been successfully managed.” It has three defining characteristics: chronic exhaustion, increased mental distance or cynicism toward the job, and reduced job efficacy (or the perception of such).

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