With accountability and college costs making the higher education news almost daily, academic leaders at all levels are increasingly feeling the pressure to make their departments, colleges, and institutions run more efficiently and deliver higher quality education. However, many books addressing these issues focus almost exclusively either on cost containment and efficiency or on ways to improve the pedagogy. William F. Massy, however, has done both.

Not Just a No-Show: Understanding Faculty Absence at Graduation
Each spring, university campuses are spruced up: Lawns are mowed and stages assembled, and rows of chairs fill the arena. Graduation is a time-honored tradition, celebrating students’ hard work and


