While all academic leaders face certain administrative challenges, those who work in a multicampus setting have unique opportunities and problems of their own. The sometimes difficult balancing act of preserving a single identity throughout the entire institution while also allowing each campus to develop its own distinct personality raises issues that administrators at single-campus institutions never have to address. The ability to make everyone feel included in a community that may be spread over hundreds of miles can be critical to an administrator’s success. And the need to appreciate each program and location for its unique value becomes an important responsibility of the academic leader. Having served on both a hub campus and a spoke campus at different institutions, I have learned the hard way just how destructive to morale a mistake in this area can be. The following guidelines are, therefore, lessons drawn from my own experience.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students