In his role as vice president of learning and student success at John Tyler Community College, Bill Fiege faces a wide variety of issues—dealing with student concerns, allocating resources, and managing change. All issues have the potential for more significant conflict, and one of his goals is to address issues efficiently and effectively to minimize the amount of energy he (and others) must devote to them.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students