When Muhlenberg College’s dean of institutional assessment called for academic departments to develop internal assessment plans, the goal in the department of mathematics and computer science was to implement an approach that would be most useful internally. The department initially considered surveying its graduating seniors. But during their final semester, seniors are inundated with surveys from various units across campus, which could reduce the response rate. In addition, surveys tend to be static. As an alternative, the department decided on senior exit interviews.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students
Isis Artze-Vega, Leo M. Lambert, and Peter Felten
March 4, 2024
