In 1979, the Women Employed Institute released a national study of clerical workers in the United States titled “The Women of the Office: The Economic Status of Clerical Workers.” The research noted that clerical workers, mostly female and underpaid, are in many ways an invisible workforce. The study began with a quote from one of those clerical workers that summarized their feelings:
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Why Work for This Institution? Developing an Employee Value Proposition
Higher education leaders agree that recruiting, retaining, and engaging professional staff continues to be a top challenge at many colleges and universities. This article focuses on how leaders can develop