It can be difficult to discuss the quality of online education as what constitutes quality is a complex issue and no single agreed-upon definition exists. Many factors can come into play when discussing the quality of online offerings, such as course design and facilitation, student academic achievement, student and faculty satisfaction, and retention. I’ve served as the director of online education at the University of Wisconsin–La Crosse since 2007, and I believe the five strategies outlined in this article have helped us elevate the quality of our online courses and programs.
Connections Are Everything: Putting Relationships at the Heart of Higher Ed
As academic leaders, we are under so much pressure to deliver—enrollment targets, strategic plans, graduation rates, AI policies, and on and on—that we can lose sight of what our students