The last few years have brought an explosion of interest in the role of non-cognitive factors in education, those behaviors outside of course content that make a real difference in
Frequently, academic administrators encounter students who appeal grades, lodge academic complaints, ask for exceptions to academic policies, or otherwise voice dissatisfaction with their academic experience. Frequently, their parents or other
Community college administrators are responsible for many areas of the institutions they serve. Presidents, directors of student services, those in academic support, and deans and chairs of academic units are
In a 2014 study titled “An Evaluation of Course Evaluations,” researcher Philip B. Stark concluded that “the common practice of relying on averages of student teaching evaluation scores as the
Although student affairs and academic affairs share the same goal of educating students and preparing them for success after college, the two divisions don’t always collaborate as effectively or as
In the current context, especially for those of us in liberal arts colleges, it is our duty to steadfastly promote and defend the inherent and enduring value of the liberal
Knowing how to handle student complaints is an essential skill for department chairs. In an interview with Academic Leader, Patricia Markunas, chair of the psychology department at Salem State University,
Student recruitment is not the exclusive domain of admissions staff. There are many things that department chairs and faculty can do to promote their programs to potential major and minors.
To help integrate the various completion initiatives, the Lone Star College System established the Office of Completion. This office is headed by the associate vice president for government affairs and
As demand for accountability increases, students’ willingness to participate in surveys appears to be decreasing, making it more difficult for faculty and staff involved in retention work to improve their
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