Students

Teaching the Dot.com Generation:

As the digital platform has evolved, so too has the millennial mind. A lifetime of exposure to digital media has resulted in a complete rewiring in how millennials receive and

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Working with Complaining Students—and Their Parents

Frequently, academic administrators encounter students who appeal grades, lodge academic complaints, ask for exceptions to academic policies, or otherwise voice dissatisfaction with their academic experience. Frequently, their parents or other

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Managing Student Complaints

Knowing how to handle student complaints is an essential skill for department chairs. In an interview with Academic Leader, Patricia Markunas, chair of the psychology department at Salem State University,

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LHE2025

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