Rob Kelly

Managing Student Complaints

Knowing how to handle student complaints is an essential skill for department chairs. In an interview with Academic Leader, Patricia Markunas, chair of the psychology department at Salem State University,

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Responding to the Market

Market forces such as student and parent concerns about employability, students’ need for flexibility, and decreasing traditional-age enrollments in New England are causing Colby-Sawyer College to rethink its approach to

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Introversion and Leadership

In an interview with Academic Leader, Candace Atamanik, research manager in the Center for Leadership at Florida International University’s College of Business, explained how introverts lead and how to create

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