Jeffrey L. Buller

Your University Is Too Small

It is quite possible that the three largest explosions you can create occur if you drop an atomic bomb, set off a hydrogen bomb, or utter the words “students are

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The Chief Listening Officer

A recent phenomenon practiced by a number of successful businesses, but almost unknown at colleges and universities, is the creation of a position known as chief listening officer (CLO). The

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Delegating Up

One of the lessons learned by many academic leaders is that all the insight and guidance provided by management books written for the corporate world don’t really work very well

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Locating the (Leadership) Land Mines

Beginning a position as an academic leader can be challenging under any circumstances. But those challenges increase exponentially when you’re hired into an institution from the outside. You enter a

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I Love You, You’re Perfect, Now Change

An amazing metamorphosis sometimes affects academic leaders between the time they interview for the job and the time they begin their position. As candidates for the position, prospective administrators are

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Translucent Academic Leadership

At a college meeting I once attended, one of the department chairs accused the dean of not being transparent enough in the way she made decisions. The dean answered that

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Leadership in Higher Education 2024