Knowing how to handle student complaints is an essential skill for department chairs. In an interview with Academic Leader, Patricia Markunas, chair of the psychology department at Salem State University, offered advice on minimizing the number of complaints and managing those that do make it to the department chair.
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Creating an Academic Culture of Working to Live
I’m often asked how I succeed at managing work-life balance—or as I call it, “life-work balance”— and it stems from my childhood. My parents both worked as educators, and