It can be difficult to discuss the quality of online education as what constitutes quality is a complex issue and no single agreed-upon definition exists. Many factors can come into play when discussing the quality of online offerings, such as course design and facilitation, student academic achievement, student and faculty satisfaction, and retention. I’ve served as the director of online education at the University of Wisconsin–La Crosse since 2007, and I believe the five strategies outlined in this article have helped us elevate the quality of our online courses and programs.

Ted Lasso’s Playbook for Higher Education Hiring Practices
The Emmy-winning Apple TV+ series Ted Lasso (2020–) has not only taught us that football is life; it reminds us that leadership can make a significant difference in sport and